Privacy Policy

This Privacy Policy describes how SettledCase ("We", "Us", "Our") collects, uses, and discloses information when You use this website, the free guides and case review it offers, and the independent attorneys We connect You with (the "Service"). It covers this site only. SettledCase is an information and referral service, not a law firm.

Who We Are

The Service is operated by [[LEGAL_ENTITY]]. Contact details are at the end of this policy.

What We Collect

• The case review form. Your answers about the crash (the type of crash, when it happened, whether You were hurt, and whose fault it was), Your first and last name, email address and mobile phone number, plus the consent You give on that form, the exact consent wording You saw, and the time You gave it. Details about an injury can be sensitive information. We use them only to match Your case review with an attorney and share them as described below.
• Submission details. When You submit the form We record Your IP address, Your browser and device type, the page You signed up on, and the campaign link that brought You to the site, if there was one.
• How account holders and staff use their accounts. When You are signed in to the account portal or the admin, Our own first-party analytics records which pages You open, which buttons and links You use, how far You scroll and whether a form You started was sent, so We can make the Service easier to use. It does not record what You type or what a page shows.
• Privacy requests. If You use Our Your Privacy Choices form, We keep the email address and phone number You enter, the time, Your IP address and browser type, and whether Your browser sent the Global Privacy Control signal.

We do not run analytics or advertising scripts on this site, and We do not record the pages You read.

How We Use Data

• To match Your case review with an independent attorney and pass Your answers and contact details to them, as described in the consent on the case review form.
• To send You updates about Your case review, and Our guides if You ask for them.
• To keep a record of Your consent.
• To provide, maintain, and improve the Service.
• To detect, prevent, and investigate fraud, abuse, or security issues.
• To comply with legal obligations.

Data Sharing

We may share data with:

• Independent attorneys and law firms. With the consent You give on the case review form, We share Your answers, name, email address and phone number with an independent attorney or firm that may contact You by phone, email and text message about Your accident. The attorney is not Our employee or agent, handles Your information under its own privacy policy and professional duties, and may be paid for the referral. We never share Your mobile number or text message consent with anyone for their own marketing.
• Service providers who help Us operate the Service (hosting, email delivery, network security, and mapping), bound by confidentiality obligations and given only what they need.
• Law enforcement or regulators when required by law or to protect Our rights, users, or the public.
• A successor entity in the event of a merger, acquisition, or asset sale, with notice on this page.

Sharing Your information with attorneys who may contact You can count as a "sale" or "share" under some state privacy laws. To opt out, use the Your Privacy Choices page. No account is needed and We do not verify identity for that request. Browsers sending the Global Privacy Control signal are treated as opted out.

Cookies and Similar Technologies

This site sets a cookie that remembers whether You chose light or dark mode. A signed-in administrator also gets a session cookie. It keeps the campaign link that brought You in Your browser's session storage until You close the tab. We set no advertising cookies. The full list is in Our Cookie Policy.

Opting Out of Messages

Reply STOP to any text message to stop texts. Use the unsubscribe link in any email to stop emails. To stop calls, or to opt out of everything at once, contact Us using the details below. An attorney You have already heard from may need to be asked directly.

Data Retention

We retain case review and consent records for as long as We have a business or legal reason to, and delete them on a rolling basis thereafter. You can ask Us to delete Yours sooner.

Data Security

We use commercially reasonable technical and organizational measures to protect data, including encryption in transit. No method of transmission or storage is 100% secure, and We cannot guarantee absolute security.

Your Rights

Depending on Your jurisdiction, You may have rights to access, correct, delete, or export Your personal data, and to object to or restrict certain processing, including rights under the CCPA/CPRA and GDPR. To exercise these rights, contact Us using the details below. We honor these requests regardless of where You live.

Children's Privacy

The Service is meant for adults. It is not directed to individuals under 18, and We do not knowingly collect personal data from them.

Not Legal Advice

SettledCase does not give legal advice, and using this site does not create an attorney-client relationship. Information You share with Us is not protected by attorney-client privilege until You engage an attorney.

International Transfers

Data may be processed and stored in the United States and other countries where We or Our service providers operate. By using the Service, You consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

Contact Us

• By email: [[CONTACT_EMAIL]]
• By mail: [[LEGAL_ENTITY]], [[MAILING_ADDRESS]]